Quality customer - Vietnam paper mill manufacturers

Quality customer - Vietnam paper mill manufacturers

I. Inquiry

In February 2024, we received an inquiry from our Vietnamese customer. There are two inquiries, one is top entry mixer, used for filtrate tank; The other is side entry mixer for sewage treatment. In the process of communication, the customer's purchasing manager contacted us first. Due to the lack of data provided to us, half a month later, the customer's technician continued to contact us and provided us with enough design data.

II. Service - Design scheme

After getting the data, within a week, we designed two suitable mixers for the customer, one 11KW top entry mixer and one side entry mixer. In the next month, we communicated with the customer's technician about the relevant issues, determined the speed, determined whether it is a solid shaft or a hollow shaft, determined whether the connecting shaft is a threaded hole or a through hole, and provided the customer with very detailed drawings of the shaft, impeller, blade, coupling and other dimensions.

    

    The product provided to customers this time is a set of shaft and impeller, a total of two shafts, connected by a coupling; Three layers of blades, diameter 2500mm*2 and 2900mm*1 respectively. In the drawing confirmed by the customer with us, it is necessary to hot-press the blade to 30 degrees to form an arc and increase the working force of the mxier, which is also the key time-consuming project in our production.

III.Progress - Nearing completion

    The customer finally determines the final drawing and orders with our professional services. We agree to conclude the business by L/C, and we promise to arrange delivery within 60 days after signing the contract.

    At present, our production schedule has reached the final stage. We only need to wait for the customer to confirm the material certificate, inspection certificate and size measurement document we provided, and then we will arrange washing and decoration, and then we can pack and wait for delivery.

    At the same time, it is the most important thing. We need to complete the review of the letter of credit sent by the customer before delivery. After the letter of credit becomes effective, we will arrange the delivery and send relevant documents to the customer as soon as possible, and prepare other documents for the customer to pick up the goods.

In the future, there will be more news consultation about the delivery, production, exhibition, factory and group building activities of Keheng Mixer. Remember to collect our website, we will have new news to share with you every month.